All the courses and services we offer have been designed by people who have worked in non-profits and commercial call centres. Lived experience and evidence is at the heart of our course materials and the contents are constantly being updated to ensure relevance.

Prices are per delegate with a discount of 20% for group bookings of 5+. Courses are online however in-house training is available for a small additional fee, just drop us a message.

You can find our full terms and conditions here.